Last Updated: 23/12/2025

At packmanvape.co (the “Site,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit the website packmanvape.co (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

By accessing or using this Website, you agree to this Privacy Policy.

1. Important Age Restriction

Our Website is intended for adults of legal smoking age (21 years or older, or the applicable legal age in your jurisdiction). We do not knowingly collect personal information from minors (individuals under the age of 21). If you are under the legal smoking age, you must not access or use the Website or provide any information on the Site. If we learn we have collected or received personal information from a minor, we will delete that information.

2. Information We Collect About You

We collect several types of information from and about users of our Website, including:

• Personal Information: Information by which you may be personally identified, such as name, postal address, email address, telephone number, and payment information (collected via secure third-party processors).
• Age Verification Information: To comply with legal regulations, we may collect information necessary to verify your age, such as your date of birth and government-issued ID details (processed by third-party verification services).
• Non-Personal Information: Information that is about you but does not identify you individually, such as traffic data, logs, referring/exit pages, and browsing behavior.
• Technical Information: Information about your internet connection, the equipment you use to access our Website, and usage details, including IP address.

3. How We Collect Information

We collect information:

• Directly from you when you provide it to us, such as filling out forms on our Website, placing an order, or contacting customer support.
• Automatically as you navigate through the site (using cookies and other tracking technologies).
• From third parties, such as our age verification service providers and payment processors.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to improve your browsing experience, analyze site traffic, and understand where our visitors are coming from.

• Essential Cookies: Required for the site to function (e.g., keeping items in your cart).
• Analytics Cookies: Help us understand how users interact with our site (e.g., Google Analytics).
• Advertising Cookies: Used to deliver relevant ads to you.

You can set your browser to refuse all or some browser cookies. However, disabling cookies may affect your ability to use certain features of the Website.

5. How We Use Your Information

We use the information we collect to:

• Process, fulfill, and manage your orders and payments.
• Verify your age as required by law.
• Communicate with you about your order, account, or inquiries.
• Improve our website, products, and customer service.
• Detect, prevent, and address fraud and other illegal activities.
• Comply with legal obligations.
• Send you promotional emails or newsletters only if you have opted in to receive them. You can opt-out at any time.

6. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, including:

• Age Verification Providers: To verify your legal age to purchase tobacco/vape products.
• Payment Processors: To securely process credit card or digital wallet transactions (we do not store your full payment details).
• Shipping Carriers: To deliver your orders (e.g., USPS, UPS, FedEx).
• IT and Analytics Providers: To help us maintain and improve the Website (e.g., Shopify, Google Analytics).
• Legal Authorities: If required to do so by law, or to protect the rights, property, or safety of our users or the public.

7. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

• All payment transactions are encrypted using SSL technology.
• Access to your personal information is restricted to employees and contractors who need it to perform their jobs.

However, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your information transmitted to our Website; any transmission is at your own risk.

8. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

9. Your Rights and Choices

Depending on your location, you may have specific rights regarding your personal information:

• Access and Portability: You may request a copy of the data we hold about you.
• Correction: You may ask us to correct inaccurate or incomplete data.
• Deletion: You may ask us to delete your personal information (subject to legal exceptions, such as retaining order data for tax purposes).
• Opt-Out of Marketing: You can unsubscribe from marketing emails by clicking the “unsubscribe” link at the bottom of any email.

To exercise these rights, please contact us at contact@packmanvape.co .

10. Third-Party Links

Our Website may contain links to third-party websites (e.g., payment gateways, social media icons). If you click on a link to a third-party site, you will be subject to that site’s privacy policy. We are not responsible for the content or privacy practices of these external sites.

11. SMS/Text Marketing (If Applicable)

If you plan to collect phone numbers for SMS marketing, add this section.

By entering your phone number at checkout or subscribing via our form, you agree that we may send you text messages (including order updates and promotional offers). Message and data rates may apply. You can opt out at any time by replying “STOP.” For more information, see our [SMS Terms and Conditions].

12. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The “Last Updated” date at the top of this page will be revised. We encourage you to review this policy periodically.

13. Contact Information

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:

• Email: contact@packmanvape.co